Wednesday, March 5, 2008

Excuse me ma'am, but there seems to be wax on my fries.

So, on my last night of training at the Fox & Hound, I was put in charge of a small party all by myself. Sink or swim time, people. They were coming in one at a time over a period of about an hour, so I just needed to keep up with them.

Well, when the majority of them got there, they decided to order food and more drinks. One of the gentlemen asked me about our happy hour. I informed him it was a 3.00 Heineken from 4-7... however, I didn't know what time it was at that moment. After running back to the computer, I saw that it was 7:05 - past our HH. When I informed him of this, he threw a man-fit. I calmly and politely informed him that the computer automatically changes the prices and it wasn't my doing. I even offered to ask the manager. No, he just shoved his menu at me and told me it was bullshit and he just wasn't going to drink anymore that night.

Flash forward about fifteen minutes. My manager helped run the food out to the party, delivering this not-so-gentleman's burger. He tells her that I "argued" with him about it...which was a complete lie. I was extremely frustrated because I tried to fix his problem in the beginning. Well, the dude ended up getting two free Heineken drafts for all his bitching.

Never fear, this story has a happy ending. I'm a firm believer in karma and people getting theirs, so I continued to be super nice to the guy. I stopped by to check on the food and drinks, and he begins bitching again to me about our fries. He's claiming that whatever we use as seasoning tastes like wax, and he wants new ones without that stuff on them. This time I go straight for our manager and ask her to help me deal with it. Well, at this point I got sat with a rowdy party of about 15 kids (barely legal) playing pool and ordering drinks. It takes me about twenty minutes to get them situated with their drinks, food orders, and pool balls. I then head over to my manager to check the status on Mr. Heiny. Turns out he didn't want to wait on the salt someone else was using so he gets up, walks to the shuffleboard table, and grabs the shaker off of it. (Please note that people in his party were playing shuffleboard at this time) He then uses the "salt" for his fries. Well, this dumbass has successfully doused his fries in shuffleboard wax - the stuff you put on the table to make it slicker or slower or whatever. He had probably eaten half his fries in this condition... hating every bite. That stuff can't be good for you.

I'm sure he felt like an idiot, although he was a jerk to me the rest of the night. I decided to continue being super nice to him and low-and-behold, the guy left me a $6 tip - just below 20% of his tab. I guess he realized the gods were keeping an eye on him and he better watch his step.

This may forever be my favorite story of my time at F&H. However, outlook is good that it will be topped.


Oh, and just as an extra note:

Whenever I set a guy up to play pool, it never fails that I say, "Alright sir, sit tight and I'll be right back with your balls." And every time, I turn and giggle like a little school girl all the way to the ball room. My maturity level must not be as high as I thought.

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